IMPACT emerges as an admired destination for Thai top organizations

Great customer service experience has always been an essential tool for fostering customer royalty. In today’s competitive world, successful companies fully realize the power of happy customers and vie to retain, improve, and make customers feel important and care for the same way we take care of our own family members.

Every year upwards of 10 million visitors, delegates, industry experts, and organizers from around the globe convene at our venue, network, and grow their business presence substantially. In addition, we welcome an average of 1,000 local and international events annually including Amway, SCG, and Thai Life Insurance. Their meetings typically encompass thousands of participants plus a high volume catering service requirement.

Per testimonials given by Thai Life Insurance, IMPACT has been the venue of choice for their potent corporate events because of a long, well-established reputation together with flexibility, size, and the integration of facilities and services to deliver total solutions to customers, plus a wide array of catering menus that are attentively overseen by professional chefs. Other convincing reason pertains to ample international awards and ISO certifications – IMPACT obtains TIS 22300 MICE Security Management System Certification, ISO 50001 Energy Management Standards Certification, and ISO 22000 Food Safety Management Standard Certification.

According to Amway Thailand, “Ample parking space along with 2 adjacent hotels, a 4-star Novotel Bangkok IMPACT and a contemporary ibis Bangkok IMPACT and the reliability and capability, is clearly an advantage of IMPACT. Amway requires large yet recreational space for their corporate meeting for the most part since the company has abundant members around the globe, and their varied meeting spaces, mostly can be converted into, partitioned, or separated, have the versatility to transform into various meeting configurations to satisfy the need of customers. All the features combined can guarantee the success of Amway’s brand image.”

These compliments from customers make us feel empowered and motivated, and we will conduct our business practices that are in line with the company’s 4 brand attributes: Proficient Partner, Passionate Professional, Progressive Platform, and Personalized Solutions because your success is our success!